Protecting Minors

Who is eligible to play?

Toronto Casino accounts and every game we offer are restricted to players 19 and older.
No one under 19 may play using an adult's account, even with that adult's permission.
We do not aim our content or promotions at minors, and we do not advertise bonuses publicly.
Play is permitted only in places where it is legal under your local laws. Canadian requirements covering age, identity checks and anti-money laundering apply.

We freeze the account immediately and close it afterwards.
All bets and winnings are void.
Subject to local law, we send deposits back to the first method you used.
If an adult knowingly allows a minor onto their account, we will close the adult's account too.
Legally required records stay on file, and all other data is erased.

Think someone underage is using our site? Email whatever details you have to [email protected]. Every report is acted on.

Many households share devices such as phones, laptops and tablets. The steps below make it harder for anyone underage to reach our site:

Sign out after every session and never let the browser save your password.
Lock your device with a PIN, pattern, fingerprint or face recognition.
Keep your account details and payment cards out of reach.
Do not leave a game open when you step away.
Set up separate user profiles for children on shared computers.
Talk to young people in your home about the risks of gambling, and explain that casino games are not something they can win at reliably.

When you register, the details you provide, such as your birth date, legal name and home address, are verified against trusted databases.
Where the result is not clear, we ask for photo ID such as a provincial photo card, a driver's licence or a passport.
We take deposits only after identity, age and location checks are complete.
We repeat checks when activity or details on an account suggest the user may have changed.

Device settings: family and screen time features on computers, tablets and phones can block access to gambling websites and control which apps are installed.
Browser controls: safe search and content filters can block gambling content.
Home network: many routers and internet providers offer filtering that covers every device on your connection.
Filtering software: dedicated parental control programs can block gambling categories and send activity reports.
App stores: purchase approval and age settings stop children downloading gambling apps.

Check these settings from time to time, as software updates can reset them.

Email [email protected] to report a suspected minor or ask about protecting children. General and privacy questions are handled at the same address.